For DOTs, toll authorities, and public works agencies
Every year, drivers strike your guardrails, attenuators, signs, and barriers — and your agency pays for the repairs. The at-fault driver's insurer legally owes that money back. Elefore matches your repair records to crash reports, prepares complete insurer claims, and issues them in your agency's name. You pay a percentage of what is actually collected. Nothing otherwise.
The Problem
When a vehicle takes out a guardrail, the police report usually names the driver and their insurance carrier. The repair crew fixes the rail. Then, at most agencies, the trail goes cold — the bill to the insurer is never sent.
In state crash data we have analyzed, roughly four out of five barrier strikes carry an identified, non-fled driver with an insurance carrier recorded at the scene.
Maintenance fixes the asset. Finance closes the work order. Counsel never hears about it. Matching a repair invoice to a crash report is nobody's full-time job.
Unmatched work orders pile up. Old strikes are written off as unrecoverable — even though agencies have collected on claims that were years old.
The Proof
A handful of states run formal damage-recovery programs. Their published results show what a systematic process is worth — and what everyone else is leaving on the table.
A typical agency's year of barrier strikes. The colored squares are the hits that get billed to the at-fault insurer. The gray squares are money left behind.
Elefore exists to turn the gray squares into recoveries — starting with the backlog you have already written off.
How It Works
Your last 24 months of barrier and roadside-asset repair work orders and invoices, under a data-use agreement your counsel approves. That is the entire lift for your team.
Every repair is matched against the corresponding crash report to identify the at-fault driver and their insurance carrier — including the strikes nobody ever phoned in.
We prepare complete claim packages — repair documentation, crash report, cost basis — and they are issued through your existing process. You keep full control and can decline any claim.
Recoveries flow to your agency. Elefore's fee is a fixed percentage of dollars actually collected — set in the pilot agreement. If nothing is collected, you owe nothing.
The 90-Day Backlog Pilot
No retainer, no minimum, no purchase order to defend. The fee applies only to dollars collected on claims we prepared.
The pilot works your last 24 months of unrecovered strikes. Claims already in active pursuit are excluded — we never touch what is working.
Fifteen days' notice ends it. Your counsel reviews the agreement and the data terms before anything begins.
You end the pilot knowing your identifiability rate, claims filed, dollars collected, and what a standing program would be worth annually.
Requires no toll increase, no legislation, and no budget line. It is the one revenue motion an agency can start this quarter with a records export and a signature.
Tell us your agency, roughly how many barrier hits you repair in a year, and how recovery is handled today — even if the answer is "it isn't." If a pilot doesn't make sense for your numbers, we will tell you that too.
Best fit today: state DOTs, toll authorities, and large counties with recurring barrier repairs and no formal recovery program — or one that leaves unmatched work orders behind.
A fixed percentage of dollars actually collected, set in the pilot agreement. No retainer, no minimum, no fee on claims your agency declines to issue. If nothing is collected, the pilot cost you nothing.
Your agency does, through whatever channel you use today — risk management, fiscal, or counsel. Elefore prepares the complete claim package; you keep full discretion over every claim, including declining any of them at no cost.
Contingency claims-recovery services are procured by state agencies today, and several states run formal recovery programs in-house. Your counsel reviews and approves the agreement and the data terms before anything starts — that review is built into the pilot, not an afterthought.
Then you are ahead of most — and the pilot only targets what slips through: work orders never matched to a crash report, and stale claims written off too early. Agencies that tightened crash-to-claim matching have multiplied their recoveries. If your process already catches everything, the pilot will show that, at no cost.
Repair work orders or invoices for the backlog period, plus crash-report access as your agency's agent under a data-use agreement your counsel approves. Driver and plate information is handled under the Driver's Privacy Protection Act and stays within your authority's control.
Elefore was founded by Michael Ochs, a former Microsoft and Siemens engineer who builds data-matching systems — applied here to the public crash and repair records that make cost recovery work for road agencies.